Terms and Conditions

Shipping and Deliveries

Shipping costs start from 9.90 Euro and any additional charges for goods that require controlled temperature during transportation will be visible in the cart.

Standard shipping times:


24/48 hours - Express GLS, shipping days Monday to Thursday

48/72 hours - Controlled temperature transport STEF Italia, shipping days Tuesday and Thursday


24/48 hours - Shipping days Monday and Wednesday


48/72 hours - Austrian Post, shipping days Monday and Wednesday

Other Countries

Shipping days are Monday and Wednesday, approximate delivery time upon request

Upon shipment readiness, we will provide you with the tracking number. On the day of shipment, you will receive an email.

Payment, Prices

You can pay with Stripe (credit cards), PayPal or advance bank transfer. All prices include VAT.


You can contact us via email at info@bernardi-karl.it or by phone +39 0474 411 176 from Monday to Friday during continuous hours from 9.00 AM to 5.00 PM. Always include the order number in your request for a faster response.

Feel free to write us if you have any issues or doubts.

For general inquiries, you can also find us on Facebook and Instagram.